Sales Policy
Effective Date: January 15, 2025

At Hublot Excellence, we strive to provide an exceptional shopping experience. Our Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase with us, you agree to the following terms.

1. Product Availability

All products listed on our website are subject to availability. In the event that an item is out of stock or unavailable, we will notify you as soon as possible. We reserve the right to limit the quantity of any item that may be purchased.

If an item is out of stock after you have placed an order, we will contact you to offer an alternative product, cancel the order, or provide a refund.

2. Pricing and Payment

All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. If the price of a product you ordered changes or is incorrectly listed, we will notify you before processing your order.

  • Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
  • Taxes: Applicable sales tax will be added to your order based on your location. The tax amount will be displayed at checkout before you confirm your purchase.

3. Order Processing

Once you place an order, we will send you an order confirmation via email. This does not indicate that the order has been accepted. An order is only considered accepted once we process it and confirm shipment.

We reserve the right to cancel or refuse an order at our discretion, including, but not limited to, situations where the payment method is invalid, the product is out of stock, or there are concerns regarding fraudulent activity.

4. Shipping and Delivery

We offer various shipping options to ensure that your order reaches you in a timely manner. Shipping costs are calculated based on the delivery method and location and will be displayed at checkout.

  • Order Processing Time: Orders are typically processed within 1-2 business days. Once processed, shipping times vary depending on the selected shipping method.
  • Shipping Delays: While we strive to meet shipping estimates, delays can occur due to factors beyond our control. We are not responsible for delays caused by third-party carriers, weather conditions, or other unforeseen circumstances.
  • International Orders: For international orders, please note that shipping costs, customs duties, and taxes may apply. These fees are the responsibility of the customer and will be calculated at checkout.

5. Order Modifications and Cancellations

Once an order has been confirmed and processed, we may not be able to make modifications or cancellations. However, if you need to make a change or cancel your order, please contact us immediately at info@hublotexcellence.com or call (815) 692-3075. We will do our best to accommodate your request.

6. Returns and Refunds

Our Refund and Returns Policy applies to all purchases. If you are not satisfied with your order, you can return it within 30 days of purchase, provided the item is unused, in original condition, and in its original packaging.

Refunds will be processed to the original payment method once the returned item is received and inspected.

7. Customer Responsibility

It is the customer’s responsibility to ensure the accuracy of the shipping information provided. We are not responsible for any issues arising from incorrect addresses or missing details.

8. Promotions and Discounts

From time to time, we may offer promotions, discounts, or special offers. These offers may be subject to additional terms and conditions, which will be clearly outlined during the promotion period.

Discount codes must be entered at checkout to be applied, and cannot be combined with other offers unless explicitly stated.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products. Our liability is limited to the amount you paid for the product(s) in question.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding our Sales Policy, please contact us: